At Lumiglow, we take the protection of your personal data seriously. All processing of your personal information is carried out in compliance with applicable laws and regulations.
What Data Do We Collect?
As part of the operation of the website www.lumiglowhair.com, kreaticecom LTD may collect personal data. These data are processed in accordance with the purposes defined at the time of collection and stored under security conditions ensuring their confidentiality.
The data we collect may include personally identifiable information, such as your name, surname, address, email, and order history, as well as interactions such as delivery incidents, email exchanges, and complaints.
We also collect browsing data, such as:
- IP address of the device connected to the internet at the time of an order.
- Date and time of the last connection to our site.
- Referring URL (website that brought you to Lumiglow).
- Pages viewed and time spent on the site.
- Browser type and version.
- Language preferences.
- Cookies stored on your device.
Mandatory fields will always be marked with an asterisk. You may request to modify or delete your personal data at any time.
When Do We Collect Your Data?
- You subscribe to our newsletter.
- You place an order.
- You browse our site.
- You contact customer service.
By placing an order or subscribing to our newsletter, you may receive exclusive offers and updates from kreativecom and Lumiglow. If you no longer wish to receive them, you can unsubscribe via the "Unsubscribe" link at the bottom of our emails or contact our customer service at Support@Luminglowhair.com / Support@Kreativecom.com.
Why Do We Use Your Data?
Your data is collected to:
- Process and manage your orders efficiently.
- Improve our website and customer experience.
- Offer promotions and special offers tailored to your preferences.
- Analyze visitor statistics to enhance our services.
We do not share your data with third-party advertisers or marketing partners. Your information remains strictly confidential.
Is Your Data Shared with Third Parties?
Your personal data collected on kreativecom.com is only used to ensure order fulfillment and delivery.
We may share your data exclusively with:
- Shipping providers to facilitate deliveries.
- Payment processors to secure transactions.
We do not sell, trade, or share your personal data with any third-party businesses.
Data Storage & Security
Your personal data is securely stored on Shopify servers, primarily located in Australia, the United States, and Canada. Shopify applies advanced security protocols to prevent unauthorized access, loss, or misuse of your data.
Data Transfers Outside of Australia
If your data is transferred outside Australia, such as to the United States or Canada, this is done in compliance with international privacy standards.
Measures in place include:
- Secure contractual agreements between our service providers.
- Advanced encryption protocols (TLS/SSL) for all transmitted data.
We regularly review our security standards to ensure your data remains protected.
Your Rights
In accordance with data protection laws, you have the right to:
- Access your personal data.
- Modify or correct any incorrect information.
- Request data deletion.
- Limit data processing for certain uses.
To exercise your rights, please contact us at:
📧 Support@Luminglowhair.com / Support@Kreativecom.com
For more details on privacy laws, you may refer to your local data protection authority.
Updates to This Privacy Policy
We may update this policy from time to time to reflect regulatory changes or improvements to our security standards. Any significant modifications will be communicated through our website.
For further inquiries, feel free to contact us at Support@Luminglowhair.com / Support@Kreativecom.com
✅ Lumiglowhair.com® – Your Health, Our Priority.
