Shipping Policy
Shipping Policy
🌍 Shipping Locations
We currently ship to all locations within Australia.
At this time, we do not offer international shipping outside of Australia.
📦 Processing Time
All orders are processed within an average of 48 business hours (Monday to Friday).
Orders placed on weekends or public holidays will be processed the next business day.
🚚 Delivery Time
Estimated delivery time is:
5 to 9 business days depending on your location in Australia and courier traffic.
Please note: Delivery delays may occur during high-volume periods (e.g., holidays, sales) or due to courier issues beyond our control.
🔁 Order Tracking
Once your order is fulfilled, you will receive a shipping confirmation email with your tracking number and a link to track your package in real time.
If you do not receive your tracking number within 72 hours, please contact:
📧 support@lumiglowhair.com